Privacy Policy — WarpingGo

1. Introduction

This Privacy Policy (the "Policy") explains how WarpingGo collects, uses, shares, and protects your personal information. WarpingGo is committed to protecting your privacy and will update this Policy as needed to reflect changes in our information-handling practices. Please read this Policy carefully before using WarpingGo products or services.

By using the WarpingGo application or related services, you agree to the terms described in this Policy and consent to the collection and use of your personal information as set out here. If you are a minor, please read this Policy under the supervision of a legal guardian.

2. Information We Collect

WarpingGo may collect personal and technical information necessary to provide and improve our services. This may include, but is not limited to:

• Email address (for account-related communication)
• IP address and approximate geographic location
• Device information (model, OS version, network status)
• App usage statistics and crash logs
• Network-related data (such as latency test results)

How information may be collected

• Customer support interactions
• Account registration or feedback submissions
• In-app analytics services or SDKs

What we do not collect: We do not collect your device's contact list, messages, photos, or files.

3. How We Use Information

The information we collect is used to:

• Provide and improve core features, such as ping tests, network functions, or performance insights
• Respond to support requests and technical issues
• Analyze aggregated usage data to improve performance and reliability
• Notify users of updates or policy changes

4. Anti‑Abuse Measures and Logs

WarpingGo may use automated systems to detect abuse and maintain the integrity of our services. We may collect and temporarily log the following:

• Request timestamps
• Connection status
• Protocol types
• App version
• Partial IP addresses (anonymized where necessary)

These logs are stored securely and used only to prevent abuse, detect anomalies, or comply with legal requirements.

5. Information Sharing, Transfer, and Disclosure

We do not sell or rent your personal data to third parties. Information is shared only under the following circumstances:

• With your explicit consent (for example, for support or billing inquiries)
• With service providers (such as analytics, crash reporting, or payment processors) under strict confidentiality agreements
• To respond to legal requests or as required by law
• If WarpingGo is acquired, merged, or reorganized, your information may be transferred provided the recipient follows this Policy

Third‑party SDKs (for example, Umeng+, Firebase, etc.) may collect anonymous usage statistics. Please review their privacy policies for details.

6. Cookies and Similar Technologies

WarpingGo does not use cookies in the mobile app, but we may store small local data (such as preferences or cached results) to enhance app performance.

7. Data Security and Retention

We follow industry-standard security practices to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

• We retain your data only for as long as necessary to provide the service or to meet legal obligations.
• If a data breach occurs, we will notify affected users and authorities as required by law.

8. Account and Data Deletion

You may request deletion of your account and related data at any time. Doing so will result in loss of access to related features, and your data will be removed from our servers within a reasonable time frame.

9. Children’s Privacy

WarpingGo is not intended for children under 13. If you are below the legal age in your country, please use the app under parental or guardian supervision. We do not knowingly collect data from children.

10. Prohibited Uses and Content

WarpingGo strictly prohibits using the app to:

• Violate laws or regulations
• Invade privacy or infringe intellectual property
• Transmit malicious, violent, or illegal content

Violators may have access revoked and could face legal consequences.

11. Policy Updates

This Policy is part of the WarpingGo terms of service. We may update it occasionally. When we do, we will change the "Last updated" date at the top of this page.

• Continuing to use WarpingGo after changes indicates acceptance of the revised Policy.
• If you disagree with any changes, stop using the app and contact us to request data removal.